The Detroit News

J.D. Power: Vehicle dependability improves in 2010 models
The Detroit News

The dependability of vehicles introduced for the 2010 model year — particularly those from domestic brands — improved 5 percent compared to vehicles introduced the previous year, according to a J.D. Power & Associates study released Wednesday.

Overall dependability averaged 126 problems per 100 vehicles, fewer than last year’s average of 132, and the lowest problem count since the inception of the study in 1989. Domestic nameplates narrowed the dependability gap to 10 problems per 100 vehicles from 13, J.D. Power said. The study measures problems experienced during the past 12 months by original owners of 3-year-old vehicles.

« There is a perception that all-new models, or models that undergo a major redesign, are more problematic than carryover models, » said David Sargent, vice president of global automotive at J.D. Power and Associates, in a statement. « Data from the 2013 VDS suggests that this is not the case.

« The rapid improvement in fundamental vehicle dependability each year is more than offsetting any initial glitches that all-new or redesigned models may have. »

Depuis que J.D. Power étudie la question (1989), les voitures n’ont jamais été aussi fiables. Voilà qui confirme ce que j’affirmais dans le billet suivant: Le mythe de l’obsolescence programmée